Privacy policy

Here is a professionally written GDPR-compliant Privacy Policy tailored specifically to your business details.

Privacy Policy

obriensgifts.ie
Effective Date: [27/02/2026]

John O'Briens Stationery Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.obriensgifts.ie (the "Website").

This policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Acts.

1. Who We Are

The Website is operated by:

John O'Briens Stationery Ltd
Market St, Ardee, Co. Louth
Ireland
Phone: 041 685 7769
Email: info@obriensstores.com

For the purposes of data protection law, John O'Briens Stationery Ltd is the Data Controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us

Full name
Billing address
Delivery address
Email address
Telephone number
Payment information (processed securely by third-party providers)
Account login details (if applicable)
Order history
Communications and enquiries

B. Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type and version
Device information
Pages viewed and time spent on pages
Referral source
Cookie data

3. How We Use Your Personal Data

We use your personal data to:

Process and fulfil orders
Deliver goods to you
Process payments securely
Provide customer service and respond to enquiries
Manage customer accounts
Send order confirmations and service communications
Improve our Website and services
Prevent fraud and enhance security
Send marketing communications (only where you have provided consent)

4. Legal Basis for Processing

Under GDPR, we rely on the following legal grounds:

Performance of a Contract – To process and deliver your orders
Legal Obligation – For tax, accounting, and regulatory compliance
Legitimate Interests – To improve services, prevent fraud, and manage our business
Consent – For marketing communications and non-essential cookies

You may withdraw consent at any time.

5. Sharing Your Personal Data

We may share your data with trusted third parties where necessary, including:

Payment service providers
Delivery and courier companies
IT service providers and website hosting providers
Professional advisers (accountants, legal advisers)
Regulatory authorities where required by law

We do not sell or rent your personal data to third parties.

6. International Data Transfers

If any of our service providers are located outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with GDPR, such as Standard Contractual Clauses.

7. Data Retention

We retain your personal data only for as long as necessary:

Order and transaction records: Up to 6 years (to comply with Irish tax and legal requirements)
Marketing data: Until you unsubscribe or withdraw consent
Customer service correspondence: As reasonably required for business purposes

8. Your Rights Under GDPR

You have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent at any time

To exercise any of these rights, please contact us at:

Email: info@obriensstores.com
Phone: 041 685 7769

You also have the right to lodge a complaint with the:

Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie

9. Cookies

Our Website uses cookies to improve user experience and analyse traffic.

Cookies may include:

Essential cookies (required for website functionality)
Analytics cookies
Marketing cookies (where consent is given)

You can manage cookie preferences through your browser settings or via our cookie consent tool.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure servers and encrypted payment processing.

All payment transactions are processed securely through trusted third-party payment providers.

11. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

12. Children's Data

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.