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Terms and conditions

Here is a professionally written Website Terms & Conditions tailored for obriensgifts.ie and John O'Briens Stationery Ltd, suitable for an Irish online retail business.

Website Terms & Conditions

obriensgifts.ie
Effective Date: [Insert Date]

These Terms & Conditions govern your use of www.obriensgifts.ie (the "Website") and the purchase of goods from it.

This Website is operated by:

John O'Briens Stationery Ltd
Market St, Ardee, Co. Louth
Ireland
Phone: 041 685 7769
Email: info@obriensstores.com

By using this Website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Website.

1. General Information

John O'Briens Stationery Ltd is an Irish registered company operating an online retail store selling gifts and related products.

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the Website constitutes acceptance of any changes.

2. Eligibility to Purchase

By placing an order through this Website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into binding contracts

  • The information you provide is accurate and complete

3. Products & Descriptions

We make every effort to ensure product descriptions, images, and prices are accurate. However:

  • Colours may vary slightly due to screen settings

  • Measurements and specifications are approximate

  • Packaging may differ from images shown

We reserve the right to correct errors or inaccuracies at any time without prior notice.

4. Pricing & Payment

All prices are displayed in Euro (€) and include VAT where applicable.

Delivery charges (if applicable) will be clearly displayed at checkout.

We reserve the right to change prices at any time. The price charged will be the price displayed at the time your order is confirmed.

Payment must be made in full at the time of purchase via our secure payment system.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance.

A contract between you and John O'Briens Stationery Ltd is formed only when your order is dispatched.

We reserve the right to refuse or cancel orders where:

  • A product is out of stock

  • There is an error in pricing or description

  • We suspect fraudulent activity

If payment has been taken for a cancelled order, a full refund will be issued.

6. Delivery

We deliver within Ireland and may offer international shipping (where stated).

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by:

  • Courier companies

  • Customs processes

  • Circumstances beyond our control

Risk in the goods passes to you upon delivery.

7. Returns & Cancellation Rights

Consumer Right to Cancel (EU Consumer Rights Directive)

If you are purchasing as a consumer within the EU, you have the right to cancel your order within 14 days of receiving your goods without giving a reason.

To exercise this right, you must notify us in writing at:

Email: info@obriensstores.com
Phone: 041 685 7769

Goods must be returned unused, in original packaging, and in resalable condition.

Refunds will be processed within 14 days of receiving returned goods.

You are responsible for return shipping costs unless the goods are faulty.

Exceptions

The right to cancel does not apply to:

  • Personalised or customised items

  • Perishable goods

  • Sealed goods that are not suitable for return for health or hygiene reasons once opened

8. Faulty or Damaged Goods

If you receive faulty or damaged goods, please contact us within 48 hours of delivery.

You may be entitled to a repair, replacement, or refund in accordance with Irish consumer law.

9. Gift Vouchers

Gift vouchers (if available) are:

  • Non-refundable

  • Not redeemable for cash

  • Valid for the period stated at time of purchase

Lost or stolen vouchers cannot be replaced.

10. Intellectual Property

All content on this Website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Product descriptions

is the property of John O'Briens Stationery Ltd or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, copy, or distribute any content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect or consequential losses

  • Our total liability shall not exceed the value of the goods purchased

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any rights you have under Irish consumer law

12. Privacy & Data Protection

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and process your personal data in accordance with GDPR.

13. Force Majeure

We shall not be liable for failure or delay in performing our obligations where such delay results from events beyond our reasonable control.

14. Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.